Hire Sarah Today And

solve your attribution problems

Improve your customer lifetime value

Improve your customer lifetime value

Optimize your CRM flows

Build a community of raving fans

Hire Sarah Today And

solve your attribution problems

Improve your customer lifetime value

Improve your customer lifetime value

Optimize your CRM flows

Build a community of raving fans

Sarah

Head of Retention / Head of Growth / CX Director
Los Angeles, CA

11-20 /hr(s) per week

All Star
Free Consulting Calls
Full Time
Join The Starters for full access

About

Sarah is a seasoned generalist marketer and dynamic leader with over 12 years of experience ranging from start-ups to Fortune 500 companies. She creates thoughtful marketing strategies that consider the short- and long-term, and she has demonstrated success at garnering buy-in from stakeholders, motivation from her team, and orchestrating major growth initiatives.

A few major accomplishments in Sarah’s career include:- Accelerated customer acquisition growth +45% while decreasing costs -36% for a DTC brand by refreshing the content strategy.- Scaled a startup home goods product, doubling revenue while holding costs steady over a 90-day period.- Led an omnichannel CRM implementation and created a loyalty program for a $1B+ revenue DTC retailer.- Developed the CDP and audience activation roadmap for a large enterprise portfolio of brands. Partnered with data science teams to architect affinity scoring and a segmentation framework that grew the active subscriber list 22% in 9 months.- Implemented multivariate test-and-learn frameworks that inform brand strategy and leverage AI personalization.

My areas of expertise include:

Marketing & Content Strategy | Team building & leadership | Test & Learn culture | Ecommerce & Digital Retail | P&L Responsibility | Customer Data Platforms (CDP) | CRM | Segmentation & Audience Activation strategy | Lifecycle Marketing | Customer Analytics | Attribution and Media Mix Modelling | Customer Acquisition | Social Engagement | Partnerships | Influencer & Creator marketing

Hire Sarah for...

Paid Consulting Call
$
Hourly Freelance Work
Hourly rate for ad-hoc freelance work
Per hour
$
75
Monthly Retainer
Starting at
$
Starting at
$
Starting at
$
Starting at
$

Hire Sarah for...

Paid Consulting Call
$
Hourly Freelance Work
Hourly rate for ad-hoc freelance work
Per hour
$
75
Monthly Retainer
Starting at
$
Starting at
$
Starting at
$
Starting at
$

Skills

Audience Segmentation
Customer Acquisition Strategy
Retention Strategy
Marketing Strategy
Team Building
A/B Testing
Ad Design
Campaign Strategy
Campaign Management
Customer Journey Mapping
Customer Persona Development
Email Marketing
Performance Marketing
Performance Creative
Retail Marketing
YouTube Ads
Direct Mail
Growth Strategy
Media Planning
Meta Ads (Facebook & Instagram)
Cohort Analysis

Tools

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Amplitude
BlueCore
Klaviyo
Attentive
Braze
FullStory
WooCommerce
Shopify
Salesforce Marketing Cloud
Salesforce Commerce
Google Analytics
Google Search Console
Google Merchant Center
Google Data Studio
Hotjar
Twilio
Optimizely

Industry Experience

Apparel & Accessories
Consumer Technology
Sports & Outdoor Equipment
Home & Garden
Health & Beauty

Brand Experience

Vans / ModCloth / Lids

Case Studies

Growing Customer Acquisition at ModCloth
Read More
Implemented a CDP, Segmentation Framework, and Grew Retention File
Read More
Growing Customer Acquisition at ModCloth
Read More
Implemented a CDP, Segmentation Framework, and Grew Retention File
Read More

Join The Starters for full access

How The Starters Stacks Up:

The Starters

Marketerhire

Upwork
Full-time HIre
Agency
Time to hireLess than 24 hours3-5 days1-2 weeks4-12 weeks4-12 weeks
Hire by the hourcheck-iconcheck-iconcheck-iconX-iconX-icon
CostStarting at $50/hr$90/hr - $200/hrStarting at $10/hr$50 - $200k / year $10 - $50k / mo
Vetting ProcessExperience review,
interview, sample work,
reference check
Experience review,
interview
NoneN/AN/A
Full marketplace visibilitycheck-iconX-iconcheck-iconN/AN/A
Minimum CommittmentNone$1,500/moNoneNone6-12 months

THE ONLY FREELANCER MARKETPLACE BUILT FOR E-COMMERCE BRANDS, AND FULLY VETTED BY E-COMMERCE EXPERTS.

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